Patient Stories

“A lot of people don’t even notice them. Also, they are paired to my cell phone and I can hear and understand.”

Al first recognized he had an issue with his hearing when he realized he was often “saying ‘What?’ a lot” and “not hearing my clients.”

What initially put him off purchasing hearing aids was “mostly vanity” and “how noticeable the hearing aids would be.”

However, the “friendly” and “concerned” staff at House of Hearing soon put his mind at rest.

As Al was someone who was initially put off by hearing aids, he doesn’t want others to follow down the same pathway.

He adds, “A lot of people don’t even notice them. Also, they are paired to my cell phone and I can hear and understand.”

He encourages others to just “go for it.”

– Al Bernstein

“The hearing protection I have is fantastic. Unobtrusive, effective.”

Andrew came across us at a shooting event. It was here where we got into a conversation about hearing protection, and he decided to give it a try.

While this was new to him, he immediately noticed the “friendly staff” and now has a high opinion on his new gadgets, adding, “The hearing protection I have is fantastic. Unobtrusive, effective.”

– Andrew McKeon

“They asked a lot of questions and were genuinely interested in finding a hearing aid to fit my needs.”

“While teaching classes at a university, I began to realize I was having a hard time hearing my students’ questions or answers.

“I just wondered if House of Hearing could find a hearing aid that really worked and would be comfortable to wear.

“However, they asked a lot of questions and were genuinely interested in finding a hearing aid to fit my needs.

“I can now hear conversations without having to continually ask “What?” I can hear my TV without having it so loud it annoys other watchers. I can now carry on a normal conversation and I don’t miss out on what others are saying.

“I would tell someone else that after trying several different hearing aid businesses and being disappointed by their hearing aids, House of Hearing finally supplied me with hearing aids that are comfortable and have given me normal hearing again.

“The staff are experts in their knowledge of hearing problems and solutions.”

– Anon

“couldn’t understand my favorite TV show. I was saying ‘What?’ to everyone in the house.”

Audrey first came to terms with her hearing loss when it began to slowly infiltrate into her social life.

In particular, she found she couldn’t hear what was being said in church. Another side effect she adds was, “I couldn’t understand my favorite TV show. I was saying ‘What?’ to everyone in the house.”

At first, she went to a different hearing specialist, but shortly after, she found House of Hearing. First impressions-wise, she found that everyone was “friendly” and noticed that “everyone we talked to seemed to know what they were doing.”

Since then, her life has seen many differences. Now she can “join in conversations in the house and anywhere we go.”

As a 93-year-old, she believes it is never too late to do something about your hearing and encourages others to “be assured you are in good hands.”

– Audrey Maxwell

“Great staff. Caring and efficient.”

“I came to the realization that I was saying ‘what’ frequently during conversations. It was frustrating enough that I sought help.

“I did not have fears but did not know what to expect. I was pleasantly surprised with the services I received and the benefit I experienced with the devices I selected.

“Great staff. Caring and efficient. It has improved my conversations and overall hearing.

“Take the time to talk with them to see how they can help you.”

– Brent Rutland

“Get checked! You don’t realize how much you are missing out on until you put the hearing aids in for the first time and you hear a whole new world around you.”

“My biggest concern was when I realized that the hearing loss was affecting my work. I would go into meetings in a large room and would not be able to hear everything.

“I would have to ask my co-workers what was being said. I was always worried I was going to miss something really important that could possibly cause me to lose my job.

“I must admit I was a little nervous approaching House of Hearing, mostly about how the hearing aids would look, would they be comfortable, would other people notice them.

“I was impressed with the knowledge the staff has and how they made you feel so comfortable.

“Hearing aids have changed my life. I can hear now during meetings, out at dinner with my family, and when watching TV, my husband doesn’t have to turn the volume up so high that it wakes the entire house.

“Get checked! You don’t realize how much you are missing out on until you put the hearing aids in for the first time and you hear a whole new world around you.”

– Dustie

“They know the business of hearing and what hearing aid is right for the individual”

It was a daily occurrence for Edward to ask others to repeat themselves. He even noticed himself that he was turning up the volume on the television often.

As he is an active hearing aid user, he had no fears before visiting us but “felt confidence in the team at The House of Hearing after being tested and evaluated.”

He noticed that there was an astonishing difference between his hearing aids and the House of Hearing’s pair, adding, “My first pair of hearing aids were the wrong style for my hearing loss and I did not wear them much, because I could not hear.

“The pair I received from The House of Hearing was such a good fit that I have had no trouble with them, and I wear them all the time.

“I was surprised to find out that my hearing aids were the wrong kind for my hearing condition but glad that there was a style that would accommodate my hearing loss.

“My new hearing aids let you join the conversations and the party. Also, you feel safer when you can hear things happening around you.”

Encouraging others to experience the difference for themselves, he adds, “I would say don’t let fear hold you back. A whole world will open up for you and The House of Hearing is the place to help you discover that world.

“They know the business of hearing and what hearing aid is right for the individual.”

– Edward and Mary LaBane

“Do not hesitate to contact them. Their expertise in hearing will change your life.”

JoAnn came to the conclusion that she was missing out on a lot of things in her life. In particular, she was “having a hard time hearing my grandchildren talk.”

She found the team “very professional” and “friendly.” Her hearing aids have improved her life “significantly” and she can now “hear anything and everyone.”

To conclude, she adds, “Do not hesitate to contact them. Their expertise in hearing will change your life.”

– JoAnn Robertson

“Hearing aids can change your life for the better, and the House of Hearing is a great place to help you get the most from your new hearing aids.”

Kate has had a hearing loss since she was a child. Looking back, she vaguely remembers that it always “frustrated” and “embarrassed” her when she couldn’t hear something, and she was eager to do something about her hearing.

Over time, she quickly got used to wearing hearing aids regularly and it became a part of her everyday life.

After coming across House of Hearing, she noticed two things: “the office felt friendly, and the audiologist struck me as extremely competent.”

Touching on how hearing aids have impacted her life, she adds, “They have made things possible that would never have been possible in my chosen career.”

As someone who has been impacted by hearing aids firsthand, she has one piece of advice for others in her position.

“Don’t procrastinate. Hearing aids can change your life for the better, and the House of Hearing is a great place to help you get the most from your new hearing aids.”

– Kate

“Just go to House of Hearing. You will never regret it.”

Kim remembers how her hearing loss made her “depressed” and as if she “wanted to hide it.”

However, she was held back by the “big and ugly hearing aids,” which many people associate hearing aids with.

When she visited House of Hearing, soon her opinion on hearing aids changed. She thought the team was “impressive” and her hearing aids have allowed her to be “part of a conversation” instead of shying away.

She can now “hear family and friends without guessing what they said.”

Kim has one final message to others, “Just go to House of Hearing. You will never regret it.”

– Kim

“I have had mostly positive experiences with the House of Hearing.”

Laura first noticed her hearing loss “in the classroom,” as she was “having trouble hearing when there were too many students speaking at once.”

At first, she was “anxious to discover the extent of my hearing loss,” but she knew of the team at House of Hearing and particularly built an instant rapport with Taylor, as he is also a musician.

It took a while for her to adapt to her hearing aids, but she eventually got used to them and she is glad she approached House of Hearing, adding, “I have had mostly positive experiences with the House of Hearing.”

– Lara Boyle

“I almost cried when I got my hearing aids. I would highly recommend House of Hearing to anyone living with a hearing loss.”

Linda remembers the day clearly. She was teaching at a school and doing reading tests with her second graders. She couldn’t hear a thing.

“The test was nonsense words, and I didn’t have any idea if they were reading them correctly. I didn’t feel comfortable giving them a grade, so I had another teacher come in and redo the test.”

Upon visiting House of Hearing, she thought the office was “very clean” and “inviting” and was impressed with the “friendliness and caring staff.”

Most of all, she “really appreciated the promptness” adding, “I was on time and they were ready for me.”

Touching on how hearing aids have changed her life, she adds, “They have been a life changer. I was having a hard time hearing my grandchildren’s quiet voices and now I can hear.

“I almost cried when I got my hearing aids, came out to the car and heard what the turn signal sounded like. I would highly recommend House of Hearing to anyone living with a hearing loss.

“Don’t wait! Call today, it will be a life changer.”

– Linda Lee

“It has led to a happier and healthier existence and has helped to lessen my depression.”

“I was a younger man when I first realized my hearing was going bad. Working in a factory with loud machinery day after day took its toll even though we were provided protection.

“We would have to take a hearing test every year as provided by our union. It was then when I noticed a gradual decrease in my hearing and what steps I needed to take to protect my ears from further damage.

“Moving to a newer facility with better noise protection and a quieter factory environment, I felt would help to minimize the damage to my hearing.

“Alas, each yearly test showed a gradual, but an accumulatively significant, loss of hearing. Going to stock car races and listening to music at a loud level contributed to this diagnosis that I should get hearing aids.

“However, like my father, I resisted getting the help I needed because having hearing aids made you look less of a man.

“In social gatherings, I was always interrupting conversations by asking people to repeat themselves. This got to a point of derision whereby I tended, in the future, to pretend I knew what was being said, becoming more of a wallflower, and eventually withdrew completely from going to these social occasions altogether.

“This added to a depression I was already suffering through and gradually led to a total loss of employment and marriage. I moved away to be alone to not have to face anyone in any substantial way.

“It wasn’t until my late 50s that my brother and a few close friends helped me in a cause to better my health and bring me back into the society of humans.

“I went to the House of Hearing in West Jordan, Utah for a test and subsequent fitting for aids in my price range. It helped a great deal that they treated me with respect and professionalism.

“It opened my eyes (and ears) when I first put them in and was moved emotionally to actually be hearing again. It has led to a happier and healthier existence and has helped to lessen my depression.

“It was a nice waiting area, privacy in testing and fitting areas, and there is a high level of professionalism from the staff and audiologist.”

– Michael Stachowiak

“I would highly recommend anyone concerned about perceived hearing loss or other hearing issues to be proactive and contact their local House of Hearing clinic for an initial screening and hearing test.”

“I’m now 79 years old. When in my 40s, I’d keep having to ask people to repeat statements and ask people to ‘Say again?’

“During the summer months when the windows were open at our home for fresh air, my two boys told me all the neighbors knew what TV shows we were watching because the volume was so high.

“My first single hearing aid was from another company. Several years later, in my late 60s, is when my otologist doctor referred me to the House of Hearing.

“I’ve never had fears or concerns about using hearing aids but mostly just thought I don’t want the hassle.

“I was definitely aware I was missing out on a lot of communication at work and in other areas of my life. I knew I needed help.

“That day I received my first hearing aid, I had a remarkable experience. I had gone to the REI Store to purchase a book. After entering the store and greeting the receptionist, I heard two people speaking, and there was no one in sight.

“Then I realized it was two people at the back of the store talking. Wow! I was immediately aware of the help that first hearing aid was giving me.

“Humorously, at work, I started hearing conversations going on in other office cubicles around me. In a way, a little bit of a nuisance, but fortunately they weren’t talking about me.

“My first impressions of the House of Hearing were notably good and have remained so up to the current day. Their staff members are professionally trained, certified, and competent in testing, analyzing, and diagnosing patients’ hearing difficulties and issues.

“Equally important, all House of Hearing clinics are partnered with and collaborate directly with adjoining Ear, Nose, and Throat Center clinics throughout the Wasatch Front.

“When more serious ear and hearing issues arise for patients, medical doctors are readily at hand for consultations and treatment. These are all reasons why I have entrusted my chronic hearing and balance issues to The House of Hearing and their partners in care, The Ear, Nose, and Throat Center of Utah.

“Hearing aids have improved all aspects of my life be it at work, home, church, volunteer efforts, attending the Utah Symphony or the Utah Opera. My neighbors have particularly benefitted from a lower volume on my TV.

“I had been like an irritating neighborhood dog barking. One of the greatest benefits I’ve experienced and appreciated from the House of Hearing is the Oticon ConnectLine TV 2.0 streaming device they have provided me.

“One of their technicians came directly to my home and installed the streaming device into my television. It features a companion receiver device I hang around my neck that receives and streams the TV’s sounds directly into my hearing aids.

“I clearly hear most voices and sounds. It also has its own volume adjustments for improved television viewing and enjoyment. I must also note, utilizing the ‘Subtitle’ feature available on most televisions is an excellent auxiliary assist to the Oticon ConnectLine streaming feature for optimal full sound understanding.

“I would highly recommend anyone concerned about perceived hearing loss or other hearing issues to be proactive and contact their local House of Hearing clinic for an initial screening and hearing test.

“Additionally, I must make the following observation: Too many people obtain hearing aids and shortly thereafter get frustrated and put them away in a drawer and never pick them up again.

“This is a mistake, and precisely where they should contact and seek help from the House of Hearing. People need to understand there is an adjustment period and fine-tuning is necessary when obtaining hearing aids for the first time.

“Their House of Hearing audiologist will work with them until they are comfortable and satisfied with their investment.

“Also, hearing patients’ clients need to be patient with changing or regularly recharging their hearing aid batteries. Also, their hearing aids need regular and periodic cleaning.

“In addition to that, wax buildup in patients’ ears can greatly diminish the effectiveness of their hearing aids. Hence, periodic appointments with a hearing doctor to clean their ears becomes necessary.

“The House of Hearing and their partner organization, the Ear, Nose, and Throat Center of Utah, will keep their hearing at an optimal level, providing for a happier and more engaged life with others.”

– Paul W. Hewitt

“You are in great hands. They’re sensitive to your situation and are incredibly knowledgeable in both the reasons for hearing loss and how to resolve it.”

“My hearing loss was pretty gradual. I knew I was losing it, but I didn’t realize how bad it got until working at a call center.

“What I thought of as lively sounded really aggressive on the phone. I realized that I could no longer hear myself and I was actually shouting at everyone I spoke to.

“I was desperate for help with my hearing loss.

“The team at House of Hearing were very welcoming.

“Now, I not only perform better at work, but I can hear my wife and kids again. Music has become rich again, and watching movies is a joy – now that I can hear the dialogue!”

Ray has three key things to say to others who are considering House of Hearing.

“First, you are in great hands. They’re sensitive to your situation and are incredibly knowledgeable in both the reasons for hearing loss and how to resolve it.

“Second, they’re not there to upsell you on the latest, smallest, or flashy – they cater the right hearing aid for your needs.

“Third, the aftercare is amazing, regular cleaning and adjustment, quality of life checks…as someone who lost their hearing in my early adulthood, I know I can come back to them for years to come.”

– Ray W

“My time with House of Hearing was a wonderful experience.”

“I’ve known I had a hearing loss since a young child. My only concern was if people would look at me different with hearing aids.

“My time with House of Hearing was a very wonderful experience.”

– Renee

‘Courteous, professional, and helpful’

When Roger’s wife started to complain about his hearing loss regularly, he decided he needed to do something about his hearing.

Upon visiting House of Hearing, he thought the team was “courteous, professional, and helpful.”

He says, “Give it a try.”

– Roger Durst

“The team at House of Hearing can answer any of your concerns”

Tom, like many others, found himself having to ask his wife to repeat herself frequently. While most people put the blame on someone else for speaking too quietly, Tom recognized that he needed to do something about his hearing.

He had no initial fears, but his only worry was “finding a hearing aid center near my home.” From his positive experience with us, it left him with a lasting impression, as he recalls he “didn’t regret my choice. It was an awesome choice.”

He thought the whole team was “very friendly and courteous … they were great!!!”

There have been many ways in which hearing aids have affected his life, but now he “doesn’t have to ask people to repeat themselves as much anymore.”

He has one message to others who are still undecided.

“It could be that hearing loss may be normal and the team at House of Hearing can answer your concerns.”

– Tom J. Maggio

“They really help me hear better. I would encourage anyone to go to the House of Hearing.”

While Toshiko finds it hard to remember when she realized she had a hearing loss, she can distinctly remember that she knew she had something wrong with her left ear.

Eager to do something about her hearing, she remembers her visit to House of Hearing clearly, adding, “I met very nice people, so I thought I can trust them.

“They really help me hear better. I would encourage anyone to go to the House of Hearing.”

– Toshiko Smith

“Very nice staff who really care about my hearing.”

“I woke up one morning with sudden hearing loss. At first, I thought it would go away, but after not treating it properly for four months, the ENT told me it was permanent.

“I was shocked at first, as I had never heard of such a thing. Then came frustration that the urgent care doctors didn’t recommend proper treatment. Then came acceptance.

“My biggest concern was how well will I be able to hear with a hearing aid.”

To describe his experience with House of Hearing, Keith adds, “Very nice staff who really care about my hearing.

“The hearing aid greatly improves my ability to hear clearly. Hearing loss in general is frustrating, being lost in conversations and not sensing sound direction, but the hearing aid makes it better.

“I have three pieces of advice: 1. Don’t delay 2. Don’t delay 3. Don’t delay.”

– Keith Rust

“They were all so nice and helpful.”

“The first time I noticed I had hearing loss was when my husband kept getting frustrated with me and not responding when he was talking to me. I didn’t think that I had a hearing problem, just that he was mumbling a lot!

“Then when I went to the House of Hearing for testing and found out that I had genetic hearing loss, that was really a wake-up call.

“Of course, you don’t have a clue what the future holds, but HOH was so helpful in answering all my questions and walking me through the steps necessary to correct my hearing.

“Also, my biggest concern was the cost. I know this is probably the highest concern for all those I’ve spoken to who mentions that they can’t hear well.

“I didn’t necessarily have any fears, but my concerns were wearing the hearing aids and if that would be a stigma for me.

“My first impression was that the HOH professionals were all so nice and helpful.

“They talked me through all my testing and the high-tech equipment they had to help me navigate the precise level of setting up my hearing aids was impressive.

“Having hearing aids has shown me how much I was missing without them. I was constantly asking people to repeat themselves and a lot of the time, I just pretended to hear what was being said.

“Now, there are still times I can’t understand what people are saying, but I just mention that I have hearing aids, and could they repeat what they said.

“Everyone is always interested in the fact that I have hearing aids and mention their own hearing loss. I urge them to get tested and get their own pair!

“I always tell people that they shouldn’t wait to get their hearing tested. I always refer them to the House of Hearing, but there are a lot individuals who I come in contact with that are out of state. Still, I tell them do it now!”

– Paula Lawson

“The House of Hearing were very open, friendly, and welcoming. They were there to help, not hinder.”

“My challenges started when I was leaving the military and seeing/hearing then that I had suffered hearing loss. I went to the military (VA) for support, they ran tests and told me it wasn’t significant enough for them to do anything.

“I ‘forgot’ about it for many years until I finally made an agreement with my wife (now into my late 40’s) that I would have it looked at and went to the House of Hearing. That was 7 or so years ago and my life has been drastically different since then.

“At first, it was that I would get the same response the VA gave me, then it was cost, inconvenience, worries, and the stigma of wearing hearing aids – all of which were immediately cleared up after my first visit.

“The House of Hearing were very open, friendly, and welcoming. They were there to help, not hinder.

“Hearing aids have changed my life in so many ways that I can’t express – all positive. I’m not yelling at people, people aren’t yelling (more like raising their voice) at me, my balance has improved, my overall quality of life has improved.

“Wearing them was a life changing event – for the better.

“You’ve probably spent a significant amount of time and money – making changes or improvements to your life.

“You haven’t made the best and biggest choice until you make the choice to have your hearing checked and start wearing hearing aids.”

– Dean Krei

“House of Hearing is extremely helpful and courteous. They really care about people.”

“I first started noticing that I couldn’t hear people very well about 15 years ago, and it was making it hard for me to do my job well.”

“I didn’t have much knowledge on hearing aid devices until I found House of Hearing. The people that I’ve met have been so friendly and accommodating. They explained my hearing loss and what I could do to fix it.”

“Since my first visit, there has been a huge difference in my hearing. The staff were able to provide me with Bluetooth enabled devices and have kept me up to date with the best technology.”

“House of Hearing is extremely helpful and courteous. They really care about people. You will always feel very welcomed.”

– Theresa Naylor

“I can now hear without people having to repeat themselves. I can hear my tv at a normal volume, and I don’t miss out on conversations anymore.”

“My hearing started to become challenging when I was teaching classes at a university. I began to realize that I was having a hard time hearing my student’s questions and answers.”

“My biggest concern before I came to House of Hearing was whether hearing aids would really work and whether they would be comfortable.”

“The staff asked a lot of questions and were genuinely interested in finding the right hearing aids to suit my needs.”

“I can now hear without people having to repeat themselves. I can hear my tv at a normal volume and I don’t miss out on conversations anymore.”

“I tried several hearing clinics before finding House of Hearing and was always disappointed with their range of devices. I now have hearing aids that are comfortable and have given me normal hearing again. The staff are experts in their field and how to find the right solution for you.”

– Anonymous