OUR STORY

16 Reasons Why Patients Choose Us

#1 - Long term support for by our board-certified Doctors of Audiology

Our hearing specialists and hearing doctors have helped over 30,000 happy patients in northern Utah get back to living their lives with improved hearing since 1986.

Your hearing health is important to us, and our team is passionate about helping as many people as possible to restore clarity to their sound experience, including you!

Our hearing doctors and hearing instrument specialists are constantly continuing their education, too. We always strive to keep up to date with the latest, most innovative ways to provide you with exemplary care that meets your unique hearing needs.

#2 - Convenient access to any of our 11 locations

Your time is valuable, and although those of us at House of Hearing enjoy seeing you, we know how busy life can get. That’s why we do our best to respect your time when you come to see us at any of our 12 convenient, privately-owned locations. We strive to provide you with a streamlined experience at each of our House of Hearing locations:

477 South Main Street, Brigham City, UT 84307
1515 North 400 East #101, Logan, UT 84341
622 N. 900 E, Suite 2, Spanish Fork, UT 84660
1255 E. 3900 S, Suite 301, Millcreek, UT 84124
756 East 12200 South, Draper, UT 84020
1820 Sidewinder Dr., Suite 110, Park City, UT 84060
453 North Main St., Tooele, UT 84074
4063 W. 12600 S, Riverton, UT 84096
1588 East 3300 South, East Millcreek, UT 84106
22 South 900 East, Salt Lake City, UT 84102
8806 South Redwood Rd #103, West Jordan, UT 84088
1832 N 1120 W, Provo, UT 84604

#3 - Receiving our award-winning level of care for life

Offering exceptional hearing care means going above and beyond hearing aids. We want to be your complete hearing health provider of choice, so we offer additional services to ensure optimal care for your hearing and ears. This includes treatment for hearing loss, tinnitus, balance disorders, children’s audiology, and more!

We also understand that your hearing care needs continue to change throughout your life and because of this, we will continue to work with you for years to come by providing service, cleanings, and ongoing support for years to come. When you work with us, you have a partner in better hearing for life and we would look forward to seeing you whenever you need our help.

#4 - Annual hearing examinations at no additional charge

Our team at House of Hearing believes that you should be able to get to know your potential audiologist or hearing instrument specialist and explore your treatment options before committing to a schedule of payments for rehabilitation. That’s why we offer a complimentary House of Hearing New Patient Consultation at all of our locations. Learn about your options for FREE – and with no obligation!

Your appointment includes an in-depth consultation, a discussion of your hearing loss concerns and goals, and an explanation of our process. After your consultation, we will recommend evaluative testing to get a deeper understanding of your hearing loss and the best rehabilitative methods for your needs.

#5 - Qualifying for our ‘Don’t Miss Work Guarantee’

House of Hearing knows our patients have busy work schedules. We make a sincere effort to meet your scheduling needs by offering extended appointment times during early morning and evening hours. We guarantee you’ll never have to miss work for an appointment with us!

We’re committed to providing the highest quality hearing care to our patients and want to make the treatment process as convenient for you as possible.

#6 - Priority access to our ENT Doctor partnership

We partner with a large group of Ear, Nose & Throat (ENT) specialists as well as a neurologist in order to provide our patients with the most comprehensive hearing care, including testing for Bell’s palsy, balance disorders, and Meniere’s disease.

Every patient’s hearing issue is unique so every treatment is personalized to their need. Our audiologists and hearing instrument specialists are the best in the area and offer just about every type of treatment and testing for ears and hearing.

#7 - Enjoying our “perfect fit” guarantee

All of our offices are independent and we view each patient individually, developing a personalized Healthy Hearing Treatment plan. Our hearing aid recommendations are always custom fit and depend on your hearing loss, your listening environments, and your personal needs. We take pride in staying at the forefront of the newest technologies that can help you hear to your fullest potential.

#8 - Qualifying for our ‘Managed Warranty’ service

Our audiologists and hearing instrument specialists excel at customer care, going the extra mile – and beyond – to ensure our patients walk away happy and satisfied. From the moment you come through our doors, you will understand this is a one-of-a-kind experience.

Utilizing a patient-first approach, we seek to put you at ease and make you feel welcome. We want you to feel comfortable with your hearing treatment and always strive towards recommending a solution you’ll feel good about. This is just another reason why we’re known as the best hearing care professionals in Salt Lake City, UT!

#9 - Access to premium loan hearing devices during repairs

We are proud to announce that our efforts to provide the best audiological care possible have been recognized and we have received multiple awards, including:

Patient Choice Award and Best of State (two-time winner), given by the state of Utah

2017 Salt Lake City Small Business Excellence Award in the Hearing Aid Providers classification by the Salt Lake City Small Business Excellence Award Program

We are equally proud of our 5-star patient reviews on Google.

#10 - Receiving our monthly educational newsletter

Audiology is always evolving and it’s important that we stay abreast of the latest treatments, techniques, and technologies. For this reason, our audiologists and hearing instrument specialists attend conferences from all the major manufacturers to ensure we remain on top of technology and device advancements. We attend management training sessions including:

Continuing Ed for Balance Clinic
Continuing Ed for Electrical Potentials
Training for TRT (Tinnitus Retraining Therapy)
Audma Training
Cochlear implant Training
Real-Ear Measurement (REM) Training

Additionally, we read and discuss different peer-reviewed articles, customer service improvement books, and sales books, as well as hold online conferences twice a month to discuss special cases and solutions.
Our professional associations include the ASHA (American Speech-Language-Hearing Association), the International Hearing Society, and the Better Business Bureau (BBB).

#11 - Benefitting from our scheduled maintenance program

You can rest assured you’re in the very best hands with our board-certified hearing instrument specialists. Being board-certified means our professionals have taken extra steps to express their commitment to your hearing health by meeting specific continuing education requirements. These skilled professionals operate at the highest level of competency set by international standards and abide by the NBC-HIS Code of Ethics and NCCA guidelines.

#12 - Contributing to our “Community Care” initiatives

Since 1986, we have helped more than 30,000 people with their hearing health care and are grateful to each and every one of them. Because you continue to choose us as your audiologists of choice, you provide us with the opportunity to give back to our community and beyond with the gift we know best – the joy of hearing. It is our privilege to provide hearing aids to the homeless and serve them Thanksgiving dinner each year. We are equally honored to have participated in humanitarian trips to Mexico as well as a missionary trip to Kenya’s Kaaga School for the Deaf.

#13 - Experiencing our “No Wait Times” for appointments

We want you to enjoy every moment you spend at House of Hearing, but we don’t expect you to spend your whole day with us! Our audiology team respects your time and works hard to keep our appointment schedule running smoothly. When you come to see one of our audiologists, you can trust that your appointment will begin on time. That is our promise to you. Come see why we’re known as the best hearing care professionals in Salt Lake City, UT!

#14 - Using our “Drop-Off Hearing Aid Maintenance” service

When you arrive for your initial hearing screening with our audiologist, we don’t believe you should have to schedule yet another appointment before you can actually start treatment. After all, the sooner you start, the sooner you can enjoy the sounds of the world around you with improved clarity and understanding! Therefore, if you choose, you are welcome to begin your treatment journey on the same day as your initial appointment! It’s that easy and convenient!

#15 - The opportunity of benefitting from flexible payment options

Technologically advanced hearing aids are an investment for better hearing health and improved cognitive ability. At House of Hearing, we want to make it easy for you to have access to high-quality hearing aid solutions without your treatment being overly burdensome to your finances.

As a service to our patients, we are pleased to offer flexible monthly payment options, including 0% interest payment plans through Wells Fargo, Zions, and CareCredit.

 

#16 - We'll Donate to the Hearing Angels Foundation On Your Behalf

Giving back to our community and supporting good causes is important to us. With every purchase of hearing technology, we make a donation to the Hearing Angels Foundation in your name.

This means that your investment into healthy hearing doesn’t just enrich your life but impacts the lives of others.

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Do you have a question or would you like to speak to our hearing care experts? Then complete the form and we will call you back shortly.

What Our Patients are saying …

“I went to the house of hearing because the older I get the harder it has been to hear. It was affecting my job. I was fitted with Oticon hearing aids and life has been completely different. I am hearing things I have never heard before. I almost wanted to cry. But being a guy I held back. I have had them 3 months now. I would recommend them to anyone who needs hearing aids. I went to the Provo office and I am so glad I did. Thank you, thank you, thank you!”

Chris Cram

MEET THE TEAM

Meet The Team

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It’s often the small things that hold us back from being able to make an informed decision. It may be a question or a concern, but these small things can be the hurdle that prevent us from making a positive decision today.

That’s why we have one of our hearing specialists on hand to help.

If you would like a friendly no-obligation conversation with one of our experienced experts to answer your questions and discuss any concerns, then simply complete this form and we’ll call you back when we have a moment between patient appointments.