Sometimes quick fixes are helpful – like using nail polish to stop a run in your pantyhose or using a safety pin to keep your pants’ undone hem in place. But at some point, you’ll still have to buy a new pair of pantyhose or get your hem re-stitched. Neither of these are complicated solutions, the quick fixes will have saved you from some potentially embarrassing situations, and there aren’t any detrimental long-term effects.

However, I must ask you – what about your ears?  If you need hearing aids, what amount of risk are you willing to take with your hearing? Is a quick fix a viable solution, or do your ears deserve more? After all, our ears are complicated organs, and in a world where the ability to hear is so crucial, your hearing health isn’t something to be taken lightly.

So, what is the difference between hearing aid dispensers and audiologists?  What can both of these offer you? Below, I explain the differences between them so you can decide what the best option is for yourself.

Hearing Aid Dispensers

We all love a bargain – I know I do. So it is understandable why the latest sales promo at your nearby hearing aid dispenser is so tempting. It may save you several hundred dollars, but surely your hearing is worth more than that?

Hearing aid dispensers are in the business to sell hearing aids. They will test your hearing and recommend hearing devices.

However, hearing aid dispensers do not have a medical background. They are high school graduates who will have trained alongside another hearing aid dispenser and passed an exam. Therefore, they can’t diagnose or treat any medical issues. You won’t find out which type of hearing loss you have, and this is actually critical to know because the treatment differs for each type.

They offer very little, if any, follow-up care. Once the sale is complete, your relationship with them ends.

Your brand new hearing aids might solve your hearing issues for now. Still, when your hearing further deteriorates, you’re likely to find yourself in the same situation again – without any hearing healthcare and any support for your changing circumstances. While a quick fix might be tempting, in this case, it may very well jeopardize your hearing health in the future.


Like hearing aid dispensers, audiologists also sell hearing aids. However, audiologists view hearing aids as only a part of your hearing healthcare solution.

Audiologists are medical doctors. Their education includes eight years of studying everything there is to know about your auditory and vestibular system. So when you visit an audiologist for a hearing test, they will ask you about your medical background, your lifestyle, and your current concerns.

They will examine your ears, looking for any blockage or infection. They will determine which type of hearing loss you have and treat it accordingly. If you have tinnitus, they can offer you tinnitus retraining therapy or other solutions. Audiologists can help with balance issues, and for patients with a severe hearing loss, cochlear implants may be an option.

A visit to an audiologist isn’t a quick fix but the beginning of a wonderful relationship.  While your treatment may include hearing aids, you will also receive regular check-ups to monitor your hearing so any changes can be addressed immediately. Ongoing support and advice, routine hearing aid maintenance, and a lifetime partnership that ensures your hearing is performing at its best ability.

You aren’t only buying hearing aids as a solution, but you are investing in your hearing health.

Since 1986, the House of Hearing has helped over 30,000 patients achieve better hearing and, therefore, enriched lives. With 12 convenient northern Utah locations, I encourage you to contact us today to book yourself in for a hearing test. Simply click here to get started on your journey to better hearing.



Do you know somebody that needs to see this? Why not share it?

Molly LeRoy

Molly LeRoy

Dr. Molly LeRoy has been working in the hearing healthcare field since 1998 where she started as a secretary at the House of Hearing while attending the University of Utah. She soon became a Board-Certified Hearing Instrument Specialist and also obtained her Doctorate in Audiology. As President and Owner of the ENT House of Hearing since 2003, Dr. LeRoy has dedicated over 20 years of her life to delivering superior patient care to every person that walks through the door.